Privacy Policy

Fidmadi, Lda., with registered office at Rua Augusta 274, 2nd floor, 1100-053 Lisbon, Portugal, and tax identification number 517 894 362, is the entity responsible for the processing of personal data collected through the portal fidmadi.com.

For any questions regarding the protection of your personal data, you may contact us at geral@fidmadi.com.

In the context of using our portal, we may collect the following personal data: full name, email address and the content of messages sent through the contact form.

We also collect technical browsing data, including IP address, browser type, operating system, pages visited and visit duration, through analytics cookies (when consented to).

We do not collect financial, banking or any sensitive data. Our portal is exclusively educational and informational.

The processing of your personal data is based on the following legal grounds, in accordance with the General Data Protection Regulation (GDPR) and Portuguese Law No. 58/2019 of 8 August:

a) Consent (Article 6(1)(a) GDPR): for sending communications through the contact form and for the use of non-essential cookies.

b) Legitimate interest (Article 6(1)(f) GDPR): for the continuous improvement of our educational services and portal security.

Personal data collected is processed for the following purposes: responding to your queries and contact requests; improving the quality and relevance of educational content provided; analysing portal usage patterns to optimise user experience; ensuring the security and technical integrity of the portal.

Contact data is retained for the period necessary to respond to your message, plus a maximum period of 12 months for follow-up and service quality purposes.

Browsing data collected through analytics cookies is retained for a maximum period of 26 months, in accordance with practices recommended by the CNPD (Portuguese Data Protection Authority).

Once the retention period has expired, data is securely and irreversibly deleted.

Under the GDPR and applicable national legislation, you have the right to: access your personal data and obtain a copy thereof; request the rectification of inaccurate or incomplete data; request the erasure of your data (right to be forgotten); restrict processing of your data in certain circumstances; object to processing based on legitimate interest; request data portability to another controller.

To exercise any of these rights, contact us at geral@fidmadi.com. We will respond to your request within a maximum of 30 days.

Your personal data is processed and stored on servers located within the European Economic Area (EEA). We do not transfer data to third countries without adequate protection guarantees.

Should any transfer outside the EEA become necessary, we will ensure adequate safeguards are in place, namely standard contractual clauses approved by the European Commission.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include SSL/TLS encryption, access controls and regular security monitoring.

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or applicable legislation. The date of the last update will always be indicated at the beginning of the document. We recommend regular consultation of this page.

If you consider that the processing of your personal data violates the GDPR or national data protection legislation, you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD), headquartered at Av. D. Carlos I, 134, 1st floor, 1200-651 Lisbon (www.cnpd.pt).